Put paper service requests in the circular file. A teacher in Building 3 has a nagging computer problem. She fills out a request form and waits...and waits...and waits. And so it goes in so many districts, where the process of filing, processing and fulfilling service requests is time consuming and costly — for teachers and service staff alike.

Schoolwires Assist was designed specifically for K-12 school districts to provide a more efficient, fully web-based process for requesting, tracking and fulfilling service requests — from simply replacing a light bulb to trouble-shooting an overhead projector. 

• Streamline communications. Submit and access service requests any time, anywhere, from any Internet connected computer. Schoolwires Assist enables administrators, teachers and staff to quickly and easily communicate service requests to support staff and track completion status.
• Respond faster. Schoolwires Assist provides an intuitive and consistent way for submitting requests online, enabling your staff to respond to routine maintenance and technology issues before they escalate into bigger, more expensive problems. Improved access and visibility into the entire service request process reduces the tendency of teachers and staff to continually check
  on the status of a request.
• Enhance productivity and better utilize resources. Align service requests and support staff, so the right people respond to the right requests at the right times. Assist helps your people stay focused on what matters most — managing, teaching and advising.
  

The best technology under the hood. Assist is built on ultra-reliable, leading-edge technologies that give you unmatched performance and data assurance.

"Schoolwires Assist is the most powerful and flexible service request system I have come across. Information can be retrieved quickly and reports compiled in minutes."
 
— George Weeks, Director of Technology, Glassboro Public Schools, NJ