Service, support and satisfaction guaranteed. As more and more of your community members use your strategic online solution and as your needs evolve questions and issues will inevitably arise. Questions arise with any technology implementation. What sets a truly great technology partner like Schoolwires apart is our ability to provide service and meet your needs quickly and efficiently, and with as little disruption to your district as possible.
Schoolwires Technical Support Services offer:
- Several service package options to accommodate your technology needs and budgetary requirements.
- Guaranteed response to any issue within one business day of receiving notice of a technical issue.
- Easy, 24/7 access to free Online Support Materials including continually updated reference manuals and online tutorials.
- Free 24/7 Unlimited Emergency Support with service package.
If that's not enough to show how high we set the bar for service, consider this: Schoolwires has earned a nearly 95% customer retention rate each and every year we've been in operation. We're passionate about providing the epitome of service to our district partners 'and it shows.
