Effective on October 2, 2013
The TRUSTe program certification is limited to only that information collected through the Schoolwires Centricity2 and Schoolwires Nimbus platforms where Schoolwires serves as a service provider (data processor). Use of information by Schoolwires collected through our services shall be limited to the purpose of providing the service for which the School has engaged Schoolwires.
Information We Collect When Hosting a School’s Website
You may visit certain Websites as a guest without registering. Registration, however, will give you access to certain features as well as the ability to personalize certain features. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct any query to the School (data controller). If the School requests Schoolwires to remove the data, we will respond to the request within 30 days.
Schoolwires collects and subsequently processes personal information in two ways:
- Self-Registration. If you choose to become a registered user, on behalf of the School, we will ask for personal information from you through the Website. After we collect this information from you, it may be verified by the School. So that the registration process is compliant with federal law under the Children's Online Privacy Protection Act (COPPA), you are first asked for your birth date. Birth date information is collected only to validate your age and is not stored. Children under 13 years of age are not allowed to register themselves with the Website. All information collected by Schoolwires is verified for compliance with COPPA by the School directly and not Schoolwires. If you feel your child under 13 years of age has registered on this Website without your permission, please contact the School directly.
- Pre-Registration. You may be pre-registered by the School in one of two ways. Either way, the School may not share personal information for children under 13 years of age with Schoolwires without first receiving verifiable parental consent as described above. The two means of pre-registration are:
- Your registration information may be shared with Schoolwires in a School-provided list. Schoolwires would use this list to conduct an import of registration information.
- A school-designated individual may input registration information for you.
Before a child under 13 may access features that require registration, the School must first obtain verifiable parental consent. After consent is received by the School, the School is responsible for providing parent access to the child's profile so the parent may, at any time, review, modify, or delete the child's personal information. A parent also has the right to refuse to further collection of the child's information. If you have questions regarding registration, please contact the School.
If you are over 13 years of age, you are required to supply your First and Last Name, Email Address, Sign-In Name and Password. These fields are labeled to indicate that they are required. The following fields may appear and are labeled as optional: Title, Address, City, State, ZIP Code, Phone and Fax.
After registration, the Site Administrator for the school may decide to assign to you a role(s) or group(s). Based upon your designated role(s) or group(s), you may have access to additional information or services. If you have questions concerning your role(s) or group(s), please contact the School.
Additional Information Which You Provide to Us on Behalf of Schools
Additional information may be provided to us in other situations, for example, in connection with a customer support request or a content submission request. The goal of collecting this additional information is to serve you more effectively and efficiently.In addition, students, members of the School, and other users of the Website may choose to post, download or upload various pieces of content and/or information on or through the use of the Website, and may use certain “social media”, collaboration, interaction and other capabilities of the Website to exchange various categories of data, materials and information. While we cannot know in advance all types of such information, one example is that teachers or administrators may post blogs, announcements and other information and content directly onto the Website. Another example is that students may chat with each other, or send instant messages or e-mail, via technology which may now or in the future be made available over the Website and may share information, photographs, images or recordings with each other or with the community. Information such as an individual’s name and e-mail address can also be exchanged or made available in messages, chats and other social media and collaborative communications facilitated over the Website. Schoolwires has no practical ability to restrict the information, conduct, communications, or content which might be posted on or exchanged through the use of its technology, nor can Schoolwires ensure prompt removal of any such communications, information or content after transmission or posting. If you or your child provide personal information when using any social interaction, collaboration or messaging capabilities or features of the Website (such as chat rooms, blogs, message boards, profile pages, etc.), that personal information may be copied, publicly posted and otherwise disclosed without limitation as to its use by third parties. There may be monitoring or filtering tools utilized by the Website which track or log content or information downloaded or posted to the Website. If you are concerned about any information or content that may be posted, transmitted or accessed on the Website, please contact the School. In connection with the use of PassKey Manager™ or similar solution, you or the School may provide us with your or your child’s login credentials for certain software applications and web services in order to facilitate single sign-on access to these applications and services. These login credentials may include the username, password and any other required information which you selected or were supplied in order to access certain applications and web services.
On behalf of the School, we may also (now or in the future) maintain and/or present academic and other similar information regarding students via technology or software provided by Schoolwires or by third parties who have authorized Schoolwires to distribute and/or present this information. We do not at any time collect any personal information through these technologies or software.
As noted below, we may also ask you to provide us with voluntary survey information to help us improve our products and services.
Information from the School
The School administers and oversees the Website which presents and archives information supplied by content contributors designated by the School. Schoolwires does not supply the school-specific content appearing on the Website. Once content is posted to the Website by content contributors at the school, it is public information available on the Internet. If content is posted by content contributors to groups or pages with restricted viewing permissions, that content is only displayed to users authorized to see that content.
In addition to supplying the content for its Website, the School can control which individuals can be registered to use certain Website features and which individuals or groups are granted privileges to access, view or use personal information collected, exchanged or maintained on the Website. The Site Administrator can also access your personal information, and grant rights of access to others, as it deems appropriate. The School may also provide Schoolwires with the registration information and login credentials described above, as well as with other information about you which it deems appropriate. Please contact the School regarding its policies and/or practices in this regard.
Information Collected through Technology
As noted below, we may also collect cookies and web beacons in the course of your use of our technology.
Privacy of Children; Privacy of Students
As a parent or legal guardian for children under 13, you may review your child's personal information. After your child's parental consent is submitted, an individual at the School will supply you with your child's Sign-In and Password so that you may access and review the types of personal information collected from your child. If you would like to refuse to allow any further collection or use of your child's information (or only wish to consent to the collection and use of your child’s personal information without consenting to the disclosure of that information to third parties), please contact the School or Schoolwires. If the request is made to Schoolwires, we will look to the School to validate the request and respond accordingly.
Schoolwires is dedicated to maintaining the privacy of all students, whether under 13 or older, in accordance with applicable laws. In this regard, we will maintain any and all personal information in education records which come into the possession of Schoolwires in accordance with the requirements of the Family Educational Rights and Privacy Act (“FERPA”), and will not disclose such information to third parties except with the consent of a parent, the School or an eligible student (as applicable), unless otherwise permitted under FERPA and its associated regulations. One instance in which personal information in education records may be disclosed to third parties under FERPA is if the information is classified as “directory information” by your educational institution. Please check with the School if you have any questions as to which information they have classified in this manner.
How We Use Information Collected When Hosting the School’s Website
Schoolwires does not associate information that we collect through log files or third parties with your user account. The information is provided voluntarily by you or the School during registration. A user account is stored information that gives you access to certain features as well as the ability to personalize certain features. Your user account can only be accessed and used by you (including, where applicable, your parent or guardian), the Site Administrator and restricted personnel of Schoolwires and its contractors.
Cookies and Web Beacons
A cookie is a piece of data stored on your computer tied to information about you. The only personal information a cookie can contain is information you supply. Schoolwires uses session or dynamic cookies to let us know when a user is signed in. Once you close your browser, the cookie simply terminates. We may use web beacons (single-pixel gifs) to count visitors.
When you are signed in and depending on your assigned role(s), additional services become available through our menu system. Again, depending on your assigned role(s), cookies may offer the following benefits after Sign-In:
- A personalized salutation greeting
- Content tailored to your role(s)
- Use of services that require Sign-In
- Session time-out, a security feature
You can disable cookies in your browser's preferences. If you disable cookies in your browser, you may still use the Website. Services, however, that require Sign-In will not work if cookies are disabled.
Registered users may collaborate and communicate through interactive means facilitated on the Website. As an example, if you are a student who is a registered user, you may utilize instant message chat features, e-mail features, posting on message boards and other features. In using these features, you may disclose personal information of your choosing to other registered users. If you post content to the Website, we may maintain such content and publish your screen name and other similar information provided to us.
Communications from the Site
From time to time, it may be necessary for Schoolwires to send out a service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send you a notification email. Users cannot opt-out of these communications though they can delete their account. (For more information, see the Modifications to Personal Information section.) These communications are not promotional in nature.
When you or the Site Administrator deletes your account, the information contained in your user account is no longer available except to the extent it is backed-up as described below. We do not retain your data on behalf the School except as necessary to provide the service requested, comply with our legal obligations, resolve disputes and enforce our agreements, all in compliance with applicable laws. We also back-up information in accordance with industry standard practices and as directed by the School.
The E-Alert feature is a Website feature available on certain platforms. There are two types of E-Alerts:
- Broadcast E-Alerts are used by Site Administrators to send an email message to a specific group or multiple groups of users (i.e., users assigned the same groups).
- Content E-Alerts are email notifications to users when certain changes are made to one or more homepages or sections to which they subscribe. Content editors decide whether to send an E-Alert to subscribers. The email message that users receive contains a link to the actual homepage or section, allowing them direct access. Users can opt out of E-Alerts through options in their Account Settings.
The Website will notify Site Administrators by email or by electronic means when new users request access to the Website through self-registration. In addition, the Website will notify users by email or by electronic means when other users comment on their blog, when account changes are made to their account, and when other such activities occur on the Website.
As necessary, Schoolwires may communicate with you through email, phone or online to provide requested services and in regards to account-related issues on behalf of the School.
Sharing of Information Collected When Hosting a School’s Website
When Required by Law
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on the Website.
Users who have been assigned administrative privileges by the School have access to all registered user information strictly and solely on their Website. Contact the School for more information regarding who has been assigned these privileges and how this assigning process works.
From time to time, Schoolwires may retain trusted businesses and contractors to provide certain services which support our provision and hosting of the Website or otherwise support the operation of the associated online services. We may also contract with trusted third parties to provide complimentary products or services which may be integrated with, linked to (either via a website link or otherwise) or accessible from (such as through single sign on functionality), the Website. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice, choice and the service agreements with the Schools.
Compliance with Laws
If you have any inquiries regarding our partner’s privacy practices or how they use your child’s personal information, please contact us directly at email@example.com (see contact section below).
Terms which Apply to All Personal Information Collected and Processed by Schoolwires
Modifications to Personal Information
There are three ways personal information can be modified:
- If your personal information changes, or if you no longer want a user account on the Website, you or (depending on the platform you are using) your Site Administrator may update or delete your personal information in your account.
- Site Administrators can modify personal information. These Administrators only have access to their Website’s user information. For children under 13 years of age, the School is responsible for first validating receipt of verifiable parental consent.
- If you have any other requests related to the modifications or deletion of your personal information, please contact the Site Administrator or Schoolwires. If the request is made to Schoolwires, we will look to the School to validate the request and respond accordingly.
Surveys and Feedback Forms
Schoolwires servers that store personal information are maintained in a physical environment that utilizes industry-standard security measures. Personal information is stored in password-controlled servers with limited access. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL).
Be aware though that, despite our diligent efforts and implementation of reasonable security measures, no security measures are perfect or impenetrable and no data transmissions over the Internet can be guaranteed to be 100% secure. If you have any questions about the security of the Website, please email us at firstname.lastname@example.org.
If the School hosts your Website or hosts with a third-party, the School or the third-party is responsible for ensuring security. In addition, as noted above, the School has the ability to control the collection, use and dissemination of personal information maintained or processed through the Website. Contact the School for information regarding security provisions.
Usage Implies Consent